Missing an issue?
To purchase back issues of Knowledge Quest:
Back issues of Knowledge Quest are available for $15 each (while supplies last). Send check or money order payable to “American Library Association” with a letter indicating the journal title and issue(s) you wish to purchase to:
American Association of School Librarians
Attn: KQ Back Issues
225 N. Michigan Ave., Suite 1300
Chicago, IL 60601
Or you may call 1-800-545-2433, option 5 (direct at 1-312-280-4299); Hours – 8:30am – 4:30pm CST (Monday-Friday) or email customerservice@ala.org.
To claim a missing issue of Knowledge Quest:
AASL members receiving Knowledge Quest as a benefit of membership must submit claims for missing issues in writing. Include your ALA/AASL membership number and indicate the journal title and issue(s) you are claiming. Send your claim to:
ALA Customer Service
Attn: Serials Claims
225 N. Michigan Ave., Suite 1300
Chicago, IL 60601
AASL members can also submit claims for missing issues via e-mail to: membership@ala.org. Type “Member Serials Claims” (without the quote marks) as the subject line of your message. Include your ALA/AASL membership number and indicate the journal title and issue(s) you are claiming.
Non-member subscribers must submit claims for missing issues of Knowledge Quest in writing. Include the subscription information from your mailing label and indicate the journal title and issue(s) you are claiming. Send your claim to:
American Library Association
Subscriptions-Claims
225 N. Michigan Ave., Suite 1300
Chicago, IL 60601
Non-member subscribers can also submit claims for missing issues via e-mail to: subscriptions@ala.org. Type “Non-member Serials Claims” (without the quote marks) as the subject line of your message. Include the subscription information from your mailing label and indicate the journal title and issue(s) you are claiming.